PRIVACY POLICY

The Cannaisseur, Inc. | cannaisseurdispensary.com

Effective Date: August 19, 2026

Last Updated: August 19, 2026

 

The Cannaisseur, Inc. ("The Cannaisseur," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit cannaisseurdispensary.com and any other website or online service that links to this Privacy Policy (collectively, the "Site").

By accessing or using the Site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site.

This Privacy Policy applies only to services that link to it. Third-party websites, applications, online ordering platforms, payment services, and social-media platforms may have separate privacy policies governing their practices.

If you are a medical cannabis patient, the collection, use, and disclosure of your protected health information is governed by our separate Notice of Privacy Practices, which is available at our dispensary location and upon request. To the extent of any conflict, the Notice of Privacy Practices controls with respect to protected health information.

1. AGE RESTRICTION

The Site and our cannabis-related products and services are intended only for adults who are at least 21 years old.

We do not knowingly collect personal information from children under 13. We also do not intentionally market cannabis products or services to anyone under 21. If we learn that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete it.

Parents or legal guardians who believe that a child has provided personal information through the Site may contact us using the information provided below.

2. INFORMATION WE COLLECT

Information You Provide

We may collect information you provide directly to us, including when you:

  • Contact us or submit an online form;
  • Join our email or text-message list;
  • Create or use an online ordering account;
  • Place or reserve an order;
  • Participate in a promotion, loyalty program, survey, or event;
  • Request customer support; or
  • Otherwise communicate with us.

This information may include:

  • Your name;
  • Email address;
  • Telephone number;
  • Date of birth or confirmation that you are at least 21;
  • Billing, transaction, and order information;
  • Account credentials;
  • Loyalty-program or promotional information;
  • Communications and customer-service records; and
  • Any other information you choose to provide.

Age and identity verification information, including data collected from government-issued identification scanned or reviewed in connection with cannabis purchases, may be collected as required by the Cannabis Regulation and Tax Act and applicable regulations. This information is maintained in accordance with state recordkeeping requirements and is not used for marketing purposes.

Payment information may be collected and processed directly by our payment or ordering providers. We may not receive or retain complete payment-card information.

Information Collected Automatically

When you access or use the Site, we and our service providers may automatically collect information such as:

  • Internet Protocol address;
  • Browser and device type;
  • Operating system;
  • Device identifiers;
  • Approximate location derived from your IP address;
  • Referring and exit pages;
  • Pages, products, and links viewed;
  • Dates, times, and duration of visits;
  • Site interactions and navigation activity;
  • Shopping-cart and order-related activity; and
  • Advertising or analytics identifiers.

We may combine automatically collected information with other information we maintain about you.

Information From Other Sources

We may receive information from third parties that support our business, including online ordering providers, marketing and loyalty platforms, analytics providers, social-media platforms, payment processors, and advertising partners.

3. COOKIES AND SIMILAR TECHNOLOGIES

We and our service providers may use cookies, pixels, tags, software development kits, local storage, and similar technologies to operate the Site and understand how visitors use it.

These technologies may be used to:

  • Remember preferences and shopping-cart selections;
  • Maintain security and prevent fraud;
  • Measure Site traffic and performance;
  • Diagnose technical problems;
  • Understand how visitors interact with the Site;
  • Evaluate marketing campaigns;
  • Personalize content and advertising; and
  • Improve our products, services, and customer experience.

You can control cookies through your browser settings and, when available, through the Site’s cookie-preference tools. Blocking certain cookies may cause parts of the Site to function incorrectly.

Your browser or device may offer a "Do Not Track" setting. Because no uniform industry standard currently governs these signals, the Site may not respond to every Do Not Track signal. Where required by applicable law, we will process recognized opt-out preference signals as required.

4. HOW WE USE INFORMATION

We may use personal information to:

  • Operate, maintain, secure, and improve the Site;
  • Provide online ordering and related services;
  • Process, confirm, and communicate about orders;
  • Create and administer customer or loyalty accounts;
  • Respond to questions and customer-service requests;
  • Send administrative or transactional communications;
  • Provide promotions, offers, product updates, and other marketing communications when permitted;
  • Personalize your Site and marketing experience;
  • Analyze traffic, usage, purchasing trends, and campaign performance;
  • Detect, investigate, and prevent fraud, misuse, security incidents, or unlawful activity;
  • Enforce our agreements and policies;
  • Comply with legal, regulatory, licensing, and recordkeeping obligations; and
  • Protect the rights, safety, property, and interests of The Cannaisseur, our customers, and others.

We may use information that has been aggregated or deidentified for any lawful purpose. We will not attempt to reidentify deidentified information except as permitted by law.

5. EMAIL, TEXT, AND TELEPHONE MARKETING

If you enroll in our marketing program, we may send promotional communications by email, text message, telephone call, or other permitted channels. Our website currently identifies AIQ, Inc. as a technology provider supporting personalized marketing communications.

Consent to receive marketing communications is not a condition of purchase. We will obtain your prior express written consent before sending promotional text messages, as required by applicable law.

You may unsubscribe from promotional emails by using the unsubscribe link included in the message. You may opt out of marketing text messages by replying STOP. Message and data rates may apply. After opting out, you may receive a confirmation message or communications that are necessary to complete or service a transaction.

6. HOW WE DISCLOSE INFORMATION

Service Providers

We may provide information to vendors that perform services for us, including providers of:

  • Website hosting and maintenance;
  • Online menus and ordering;
  • Payment processing;
  • Customer relationship and loyalty programs;
  • Email and text-message delivery;
  • Marketing and advertising;
  • Analytics and performance measurement;
  • Security and fraud prevention;
  • Data storage and processing;
  • Accounting and professional services; and
  • Customer support.

These providers may include AIQ, Inc., Google Analytics, Google Tag Manager, and the providers supporting our online menu and ordering experience. Their handling of information may also be governed by their own privacy policies.

Legal and Safety Disclosures

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law, regulation, subpoena, court order, or other legal process;
  • Respond to lawful requests from government or law-enforcement authorities;
  • Protect the rights, property, health, or safety of The Cannaisseur, our customers, or others;
  • Investigate fraud, security incidents, or suspected illegal activity; or
  • Enforce our agreements and policies.

Business Transactions

We may disclose or transfer information in connection with an actual or proposed merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or other change in ownership or control.

With Your Direction or Consent

We may disclose information to another party when you direct us to do so or provide your consent.

Aggregated or Deidentified Information

We may disclose information that has been aggregated or deidentified so that it cannot reasonably be associated with a particular individual.

Cannabis purchase and transaction records are treated as confidential in accordance with the Cannabis Regulation and Tax Act and applicable regulations. We do not disclose customer names, personal information, or purchase history except as required by law, regulation, or lawful government request, or as otherwise described in this Privacy Policy.

We do not sell personal information for money. Certain analytics or advertising activities may nevertheless be treated as a “sale,” “sharing,” or targeted advertising under some state privacy laws. Where applicable, eligible residents may request to opt out of those activities by contacting us using the information in the "Contact Us" section below or, when available, by using an opt-out link on the Site.

7. THIRD-PARTY SERVICES AND LINKS

The Site may contain links to or integrations with third-party services, including online ordering platforms, payment providers, mapping services, and social-media platforms.

We do not control these third parties and are not responsible for their privacy, security, or information-handling practices. We encourage you to review the privacy policies of any third-party service you use.

8. DATA RETENTION

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide services, maintain business and transaction records, comply with cannabis-industry regulations and other legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

Retention periods may vary depending on the type of information, the nature of our relationship with you, and applicable legal or regulatory requirements. Certain cannabis-industry regulations require us to retain business and transaction records for a minimum of three to five years. When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

9. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, transmission method, or storage system can be guaranteed to be completely secure. You are responsible for protecting your account credentials and should notify us promptly if you believe your account or personal information has been compromised.

In the event of a security breach involving personal information, we will notify affected individuals and applicable regulatory authorities as required by the Illinois Personal Information Protection Act and any other applicable law.

10. YOUR PRIVACY CHOICES AND RIGHTS

Depending on where you live and subject to applicable exceptions, you may have the right to:

  • Request access to personal information we maintain about you;
  • Request correction of inaccurate personal information;
  • Request deletion of personal information;
  • Obtain a portable copy of certain information;
  • Opt out of certain targeted advertising, sales, or sharing;
  • Withdraw consent where processing is based on consent; and
  • Appeal our response to a privacy request, where applicable.

You may also:

  • Unsubscribe from promotional emails using the link in the message;
  • Reply STOP to opt out of marketing text messages;
  • Adjust cookie controls through your browser or available Site controls; and
  • Disable location access through your browser or device settings.

To submit a privacy request, contact us using the information in the “Contact Us” section below. We may need to verify your identity before completing a request. We will not discriminate against you for exercising a privacy right.

Where permitted by law, you may authorize an agent to submit a request on your behalf. We may require evidence of that authorization and may need to verify your identity directly.

11. LOCATION INFORMATION

The Site may request or infer location information to display relevant store information, directions, products, or services. Precise device location will be collected only when enabled or authorized through your browser or device.

You can disable location access through your browser or device settings, although certain location-based features may then be unavailable.

12. INTERNATIONAL VISITORS

The Cannaisseur is based in Illinois, United States, and the Site is directed primarily to users in the United States. If you access the Site from another country, your information may be processed in the United States, where privacy laws may differ from those in your jurisdiction.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal obligations.

When we make changes, we will post the revised policy on the Site and update the “Last Updated” date. Material changes may also be communicated through other reasonable methods when required by law.

Your continued use of the Site after an updated policy becomes effective constitutes acknowledgment of the revised policy.

14. CONTACT US

Questions, concerns, or privacy requests may be directed to:
The Cannaisseur, Inc. | 40 E. Ferguson Ave., Wood River, Illinois 62095 | (618) 217-8471
Website: cannaisseurdispensary.com | Contact: cannaisseurdispensary.com/contact/

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